Broadband - Voip

After three days of disconnection Sify broadband is finally up and running. Although there were continuous calls made to the Sify customer service call centre it was only after three days that they got the connection up and running. For the past three many Sify users have faced a lot of problems and attitude problems from the Sify staff, which shoes the bad name from the company. The staff from Sify needs to be trained to high levels so that their customers know what the problem is and how to resolve the problem, in one case a girl from Sify was asking three times during the conversation what the problem was!

Sify problems are still on and yet again the users of Sify broadband have to face connection problems again. At first it was the windy and rainy weather then due to a long power cut recently Sify users were out of internet usage because their local cable operators did not have enough back up. Well something strongly needs to be done as, having a broadband connection shouldn’t mean that you suffer problems like no electricity and no internet at the same time. Although this problem has been reported to Sify many times nothing has been done about this. It wont be long until Sify users will eventually switch to other broadband providers.

Sify broadband is a broadband provider which all of a sudden shuts off the connection without any valid reason or notification. This is a major problem with the Sify connection and always causes problems for the users of their service. This is a something which doesn’t happen once in a while but it happens all the time, it’s either a problem with the local cable operator or Sify itself and no matter how many times you call them and complain the team of Sify simply take it easy and pass it over their heads.

After many weeks of getting a slow broadband connection, the Sify broadband speed has finally back to normal. Yes that’s right there was a time when it used to take around at least 5 minutes for a web page to open up, but now the speed of the broadband is the speed which you pay for. After weeks long of interrupted services and lost broadband connections, work is back to normal for many people. Let’s just hope it stays this way.

It has now been over three weeks and the ISP provider Sify still has a very slow connection and the reason for this still mains the same, which is due to marine cables being damaged. Today when connecting to the Internet international sites were not working, and this was due to the problem with the service provider, all Indian sties were opening but international sites were not being opened, which caused a lot of problem and hassle for many people.

Recently having mentioned the cable problems and the internet connection in India, well a dialogue box appears when being connected to the internet, stated that their will be slow browsing due to cable problems. But there is another problem, which is of disconnected connection which you get. It was only yesterday that there was no internet from Sify the whole day until this morning. Above all there was no reason from the Sify team or any apologies, all we can say is that Sify improve you customer service.