Broadband - Voip

Well finally Sify broadband is working and we now have a constant working broadband service, which is what broadband customers want. Nobody wants to have lots of disconnections especially for those people who work from the internet. But with many hiccups of the broadband connection going off, each morning there is a fright that there is not going to be a connection, lets just keep our fingers crossed and hope for a better Sify connection and service.

Well after all the hassle and problems with Sify broadband someone was finally sent over after three days of complaining. Well the local cable operator came and round out that there was something wrong with out wire, and it was changed within a day and no check up from Sify to whether the connection was working or still disconnected. After days of complaining any company would have the courtesy to call up and make a customer check up call for the progress, but this is something which Sify do not know and their staff will never be trained in this either.

Well yet again there is a problem with Sify broadband, and now it is a now the sixth day when the connection has been down. Sify customer service has been called from the day of disconnection and have been informed of the situation and it was today on day six that they sent someone to try to resolve the problem. Still there is no internet connection, what is wrong with Sify and why is it that it isn’t working. Neither the Sify staff know of the problem or the local cable operator, well now it is a matter of waiting to see when there will be a connection.

Well it hasn’t even been 12 hours and the Sify broadband service is yet again down and not working. Since the early afternoon time the broadband connection has been down and the same procedure followed of phoning the customer service team. They simply said that by the evening they will send someone out, but no one came. When trying to get in contact with the cable operator his phones is unreachable, well not there not much one can do when the connection is done, apart from waiting for the broadband connection to start working again.

It was only a few weeks ago until I was thinking that Sify broadband is not so bad after all. But until a week ago, I released that I was wrong. For the past week I have had an unreliable connection of Sify broadband, without any reason the connection gets disconnected without any reason. This has happened many times during the past week and many times during the day too. Twice in a week the connection has gone during the night and it has not come back until the next morning………..Sify really needs to sort out its connection and needs to start making their customers happier.