Airtel broadband is supposed to be very good with a good customer support infrastructure but to be honest I have had some very bad experiences with Airtel mobile and I am not able to gather courage to go through anything like that again in my life so I got rid of Airtel mobile connection and I have vowed never to take up any Airtel services again in future.
The popular mobile firm Bharti Airtel has kept its stance for keeping a lead over rivals, regarding the revenue situation. Although their have been major deals which have done, such as the Hutch Essar being brought by UK’s Vodaphone, Airtel is still standing at the top. After Airtel, it is Anil Ambani’s Reliance Communicaions and Hutch is third in this line. Well this is something which would make a big revenue as near enough everyone has a mobile and a lot of people tend to go for Airtel and Reliance, lets see who next will in this league
Airtel has come up with an offer for pre paid mobile customers which enables them to recharge thir mobile phones without having to pay any processing fee on the recharge which normally is 10-15 % of the recharge value which is deducted from the card straigh away after recharging.
Airtel claims that they are the first mobile operator to do so in India and will continue to lead the mobile industry price wise.Airtel has the best mobile coverage across the country and even covers major train routes through out.
I use airtel mobile here in Delhi and the cost of a local and national call including cross network is Re1 per min which I think is very reasonable but the problem is airtel’s billing is really fishy coz my bills run more then 5000 every month for some reason and I tried to investigate today by looking into the bills they send me every month which I have never bothered to open previously.. Airtel guys over charged me by a lot due to the fact that I had my gprs activated only when I go out of delhi and its normally only for a day or two and when I come back I get it disconnected and as far as I know it is charged on a daily basis but airtel has been charging me Rs499 or 599 whatever it is throughout the last 6 months .. I had a fight today with the local airtel office staff today for they were behaving like assholes with me 
at last I got a refund of Rs 6500 for gprs charges and from now I will be paying only Rs99 per month for unlimited gprs usage :)Â After all I pay a lot in call charges to airtel being a very heavy user of mobile phone.
